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Soldiers & Sailors Memorial Hospital, a critical access hospital, has been named a recipient of the 2013 IPRO Quality Awards. The awards, given annually by IPRO, recognize organizations and professionals that demonstrate a commitment to improving the quality of care provided to New York’s Medicare beneficiaries. IPRO is the Medicare Quality Improvement Organization (QIO) for New York State, and manages the state’s End-Stage Renal Disease (ESRD) Network for the Centers for Medicare & Medicaid Services (CMS). The awards were given during IPRO’s 29th Annual Meeting, June 4th at the LaGuardia Marriott Hotel.

“These awardees have shown a major commitment to quality improvement,” says Clare B. Bradley MD, MPH, Senior Vice President and Chief Medical Officer, IPRO. “We applaud their achievements.”

Kelley Stout, NP, ICU and Medical Unit Manager stated “I was thrilled to be able to go to New York City, represent Soldiers & Sailors, and bring our Quality award home. Since teaming up with the New York Critical Access Hospital Network (NYCAHN) a couple of years ago, we have made great strides. Through the NYCAHN group, we have been able to network and share best practices with other hospitals our same size. I am very proud of our staff, everything we’ve accomplished thus far, and all we have yet to do for our community”.

Critical access hospitals are small facilities that provide outpatient services, as well as inpatient services on a limited basis, to people in rural areas. Soldiers & Sailors Memorial Hospital has demonstrated an ongoing commitment to quality improvement and to improving patient care by exceeding the reporting requirements to CMS for hospital inpatient and outpatient data.

IPRO provides all Medicare-participating hospitals in New York State with technical assistance in order to facilitate reporting of inpatient and outpatient quality data to CMS.

Reporting of quality measure data to CMS is currently voluntary for critical access hospitals. One new quality measure for which New York’s critical access hospitals submitted data is called “emergency department throughput.” This group of quality measures looks at reducing the time that patients remain in the emergency department, which potentially improves access to care and treatment. New York’s critical access hospitals were also the first in the nation to submit Hospital Outpatient Quality Measure data, which includes measures of care for heart attack and chest pain and/or surgical care, to CMS.

“These hospitals continue to overcome challenges of rural and often remote locations, limited technical capabilities and small staff size to improve patient care and operations through networking with other hospitals and partners in the community,” says Dr. Bradley. “By engaging in quality improvement projects and internal activities to ensure better and safer patient care, the critical access hospitals have adopted best practices that may improve overall healthcare outcomes.”

About IPRO
IPRO is a national organization providing a full spectrum of healthcare assessment and improvement services that foster more efficient use of resources and enhance healthcare quality to achieve better patient outcomes. For more than 25 years, IPRO has been highly regarded for the independence of its approach, the depth of its knowledge and experience, and the integrity of its programs, IPRO holds contracts with federal, state and local government agencies and corporate clients, in more than 33 states and the District of Columbia. A not-for-profit organization, IPRO is headquartered in Lake Success, NY. For more information about IPRO and a complete list of 2013 Quality Award winners, please visit

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