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Patient Portals

Choose your hospital patient portal.

Our patient portals allow patients to conveniently access lab results, request appointments or prescription refills, and contact their physician from their computer or smartphone.

Geneva General Hospital and Soldiers & Sailors Memorial Hospital use a separate patient portal than physician practices. Please note that you will need your medical record number and have an email address on file to register. This information can be obtained by emailing

To register for the first time for the hospital patient portal please click here.  An information sheet can also be found here. 

Choose your primary care or specialist practice’s patient portal.

Our primary care and specialist practices utilize a separate portal than the hospitals. Please note you must request a portal activation letter from your physician’s office before you can access the patient portal. Please contact your physician’s office for an activation letter. Detailed registration information can also be found here. If you are experiencing problems or need help with the patient portal, please contact the practice you are trying to register for.

 Primary Care


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Finger Lakes Health196 North Street, Geneva, NY 14456     315-787-4000