FLH Honors Employees for Years of Service, Announces Employee Awards

Finger Lakes Health held its annual Employee Recognition dinner during Hospital and Nursing Home Weeks in May, honoring employees for more than 2,600 years of service to the community and thanking them for their contributions and dedication to the ongoing success of the health system.

The recognition honored 31 employees, with more than 717 years of service, who retired in the last year. Eleven employees received the Morton Orlov, M.D. Education Award for completing a degree program within the past 12 months. This award is in recognition of personal commitment to education through use of the health system’s Education Assistance Programs.

Members of the Administrative Team presented service awards to employees celebrating milestone years of service.

Two special awards were presented to employees who consistently exceeded the requirements of their jobs in the workplace: the James J. Dooley Leadership Excellence Award and the Employee of the Year.

The James J. Dooley Leadership Excellence Award recognizes outstanding performance by a leader who is committed to Finger Lakes Health’s mission, values and the healing environment, as well as the leader’s overall job performance and leadership skills. This year, two people were awarded the honor: Kimberly Ilacqua and Dr. Matthew Talbott. Ilacqua, Director of Marketing and Digital Strategy, has retooled all the market data for health system product lines, working with multiple departments to promote their services. More recently she shepherded Finger Lakes Health’s new website development on time and on budget -- a project with huge organizational impact.

Dr. Talbott, Director of Emergency Medicine, has worked diligently to reduce Emergency Department wait times; increase quality metrics; achieve chest pain certification and stroke center recertification, as well as reducing locum tenens staff use in the health system’s two Emergency Departments.

The Employee of the Year for 2017 was presented to Sheila Schetrompf, Human Resources Assistant. Schetrompf is the face of Finger Lakes Health for many candidates and is phenomenal at customer service. She brings a smile in all her interactions and makes people feel valued.

Schetrompf was selected from among the outstanding field of 11 Employees of the Quarter who were recognized each quarter in 2017. The program recognizes those employees who consistently demonstrate organizational values and whose performance clearly exceeds the requirements of their positions.

Finger Lakes Health is a community-owned, not-for-profit health system that provides a full range of acute and long-term care health services to residents of the Finger Lakes region in Upstate New York. Services are provided on three campuses located in Geneva (Ontario County), Waterloo (Seneca County) and Penn Yan (Yates County). The 660-bed health system is governed by a common Board of Directors and is served by a common management team. The health system offers a broad range of primary, specialty and sub-specialty services to residents of the Finger Lakes region.