Finger Lakes Health Launches eRecord and MyChart, Connecting Patients Across University of Rochester Medicine

GENEVA, N.Y. — University of Rochester Medicine Finger Lakes Health is taking another major step in its integration with University of Rochester Medicine with the launch of eRecord and MyChart, connecting patients and care teams across the health system through a shared electronic health record and patient portal.

 

The transition brings Finger Lakes Health onto the same eRecord platform used throughout University of Rochester Medicine and its affiliates, creating a more connected experience for patients who receive care across the health system.

For patients, MyChart provides one convenient place to manage their health care, including viewing appointments, test results and portions of their medical record, communicating securely with their care team and completing other tasks online. MyChart can be accessed through the web or mobile app.

 

“This is an important step forward for Finger Lakes Health and, most importantly, for the people we serve in our communities,” said Jose Acevedo, MD, MBA, President and CEO of University of Rochester Medicine Finger Lakes Health. “eRecord and MyChart will help improve communication and coordination across our hospitals, practices and services, making it easier for patients and their care teams to stay connected. This is another example of the benefits of our affiliation with University of Rochester Medicine.”

 

The implementation represents a significant effort by teams across Finger Lakes Health, including clinical, information technology, health information management, nursing and operational staff.

 

“This is about much more than a new technology platform,” Lara Chatel Turbide, Chief Operating Officer, University of Rochester Medicine Finger Lakes Health. “It’s about creating a more connected experience for our patients and our teams. Whether someone receives care close to home in the Finger Lakes, from a specialist in Rochester or beyond, we are making it easier for patients to have information at their fingertips all while ensuring care teams can have access to the information they need.”

 

For physicians and other clinicians, eRecord provides a shared electronic record that supports access to patient information across participating University of Rochester Medicine organizations.

 

“When I first came to Finger Lakes Health from the University of Rochester, we were transitioning from paper records to multiple medical record systems that weren’t aligned. Today, with eRecord and MyChart, we have a more complete picture of a patient’s care in one place, said Matthew Talbott, MD, Chief Medical Officer and Vice President, Medical Affairs. “This allows members of the care team to communicate more effectively and work together to provide coordinated care, keeping the patient at the center of everything we do.”

 

Behind the transition is a team of nurses and clinical staff who have worked to ensure patient information is accurately captured and available in the new system.

 

“Accurate information is the foundation of safe, effective patient care. Our teams have put an incredible amount of work into making sure the information in eRecord is accurate, complete and useful to the people caring for our patients, explained Ciara (Kiki) Smith, MSN, RN, manager of nurse informatics.

 

The launch builds on the affiliation between Finger Lakes Health and University of Rochester Medicine, which was established in 2023 to expand access to care close to home while connecting Finger Lakes communities with the resources and expertise of an academic health system.

The launch of eRecord and MyChart is another step toward a more connected health care experience for the communities Finger Lakes Health serves. Visit flhealth.org.